A Perfectly Clear Integration of bvoip x MSPbots: Phone, VoIP, and Contact Center Data All-in-One Dashboard

The award-winning Channel-Only VoIP service company, bvoip, now integrates with MSPbots!

bvoip is an all-in, cloud-based program with phone system vendor management. With the integration of MSPbots’ Business Intelligence dashboards and process automation, reporting and tracking of KPIs can now be done with ease.

Quick Overview of the bvoip Dashboard

With MSPbots’ interface, it can help you visualize your team’s data any way you want, and streamline processes immediately. Some key features offered include:

• Ability to export raw and summary call data from 1Stream via API to MSPbots
• Customize and build your dashboard with an array of available pre-built widgets and gauges
• Correlate your call data with other relevant business data for more meaningful reporting

• Real-time data visualization that allows you to make quicker business calls

The bvoip dashboard provides a high-level overview of performance data such as call queues, inbound/outbound calls and tickets, agent-answered calls, race-to-answer leaderboards, frequent callers, talk time, and busy hours.

‍

Start utilizing MSPbots’ bvoip dashboards and see a perfectly clear overview of how your business is running. Access the bvoip BI Packages by logging in to MSPbots and navigating to BI Packages tab in our app’s Marketplace.

We’re grateful for this integration with bvoip. We see this as an opportunity to grow and bring out the best in our platforms to help our clients. Working collaboratively with our partners generates energy that drives development, creativity, and innovation.  

By integrating with different partners, MSPbots has always valued efficiency and continuing the development of existing and new products, enabling MSPs to optimize results.  

Reach us at support@mspbots.ai and talk about the endless possibilities of our platform’s features! Let MSPbots be your partner in making your business’s vision a reality.

Sign up for our freemium account and see how MSPbots can help your business or register to our webinar.