Real Stories, Real Impact the MSPbots Experience

Transform data into action. do what you love, Automate the rest.

Our mission is about reshaping how MSPs operate every day. We help turn cumbersome tasks into seamless actions with automation at the core of our clients’ success stories.

Showcased here are real-world applications of our innovations—case studies that highlight how businesses have transformed with MSPbots by their side.

A group of people around a table in a business meeting.
Image of Van Vieira quote - "The fact that MSPbots makes the custom work you do into template that we MSPs can clone and customize ourselves... I think that makes MSPbots far superior to anything else on the market
Purple gradient
CASE STUDY

Why Think IP chose MSPbots over BrightGauge (and hasn’t looked back)

Van Vieira, Director of Operations at ThinkIP, had used both BrightGauge and MSPbots at a previous MSP, so he knew the choice was clear when it came time to secure a dashboarding and data analytics solution. Read why Van chose MSPbots, and has seen more productivity from his team, and higher overall billings.

CASE STUDY

How Think IP Strengthened Customer Relationships with MSPbots

Think IP needed a way to improve their customer meetings, and secure more upsells. Van Vieira, Director of Operations, knew MSPbots could help. Through insightful customer dashboards and deep internal insights, Think IP was able to use MSPbots to strengthen customer relationships and close more upsells.

Image of Van Vieira quote - "The fact that MSPbots makes the custom work you do into template that we MSPs can clone and customize ourselves... I think that makes MSPbots far superior to anything else on the market
Purple gradient
Purple gradient
CASE STUDY

How CIO Landing Saved 60+ Hours Per Week on Ticket Handling with MSPbots

When businesses finally take off, scalability becomes their next big hurdle. With only their PSA, CIO Landing didn’t have visibility into multi-departmental dependencies; how each department prioritized tickets, or how they were performing. But with MSPbots’ automation, Mauro and his team got an answer: a suite of pre-designed bots that streamline the ticketing process

CASE STUDY

From One-Man Team To Efficiency Powerhouse: Excellent Network’s MSPbots Journey

Small to medium-sized IT Managed Service Providers (MSPs) have traditionally relied on manual processes, feeling that their scale requires a hands-on approach. To acquire visibility into his operations, Mark turned to MSPbots which offered a blend of business intelligence and process automation tools that naturally complemented Excellent Networks' existing workflows.

Purple gradient
Purple gradient
CASE STUDY

The Role of MSPbots in Enhancing Visibility at Expedient Technology Solutions

Expedient Technology Solutions faced significant challenges due to their rapid growth and data-intensive operations. The need for reliable, efficient, and accurate data management and process verification led them to MSPbots. Through MSPbots, they began verifying their operational processes and uncovered and corrected inefficiencies through advanced reporting, widgets, and automated bots.  

3 Ways MSPbots Has Helped MSPs
Enhanced Workflow Simplification

Say goodbye to time-consuming, manual processes. With our tools, you can streamline operations, from dashboard reporting and ticket dispatching to attendance management.

Improved Response Times

Learn how the synergy of automation and data-driven insights can boost your ticketing response, reducing the time spent in ticket triage.

Optimized Operational Efficiency

Get your MSP to operate at peak performance with insights from other 1,000 integrated widgets and bots working 24/7.