What does it mean to establish a data-driven culture for MSPs?
Let’s backtrack to the beginning. When starting your MSP, you would generally need to: (1) Be experts at your services (2) Invest in software tools that will help you run your business (3) Put yourself out there and acquire clients.
While this may work and produce a satisfactory ROI, no one strives to just be satisfactory – we strive for excellence.
A Data-Driven MSP Maximizes Advanced Technology
Not long ago, decision makers referred to various methods of market research, personal experience, or even intuition to determine the next steps for their business.
More recently however, the world and its trends are shifting toward data-driven decision making. Those old bases won’t cut it anymore. Because of that, the advent of technologies delivering more advanced solutions grow by the minute and are a welcome solution replacing those uncertainties.
One of the outcomes of these advancements is the ability for a business to be data-driven. “Determined by or dependent on the collection or analysis of data.” — A standard definition of the term. As a business approach, it means strategic decisions are made from data gathered, analyzed, interpreted and then acted upon.
More than ever, technology and tools have the capability to store huge amounts of data. It’s only a matter of using it that’s makes the difference providing a competitive edge.
A Data-Driven MSP Is Never Blindsided
If you were a data-driven MSP, you are a cut above the rest because you’re fully informed of what’s going on inside of your business.
To be data-driven, you must have enough data available, and not just that, but the right data as well. It must be true and reported accurately for it to be useful.
Having a data-driven culture entails that so much relies on data. From acquisition, to reporting, and finally analysis, so much goes into correct application. It is crucial that your software tools can do these things so that you can gain valuable business insights.
In a perfect world, having a single platform allows you to have visibility on all the software you use to run your MSP (PSA, RMM, Accounting, and others) at maximum efficiency.
With this in place, your MSP will rarely experience unforeseen instances. You’re guaranteed to always be one step ahead of everything that’s coming, enabling you to use the time previously spent putting out fires on business growth.
How MSPbots Facilitates a Data-Driven Culture
If you’re looking to get started on creating a data-driven culture for your MSP, the first step is having a business intelligence (BI) platform that integrates with your other softwares and tools. In this case, the more the merrier. MSPbots currently offers BI solutions for more than 60 platforms commonly used by MSPs.
You’d also need one that you can customize so that you can present your data in a way that makes sense for you. So that it’s not too intimidating to start from zero, MSPbots has prebuilt dashboards to give you a head start. Once you are comfortable, take control and customize your reports and dashboards.
In addition to automated data collection, MSPbots BI suite processes your data in real-time. So you won’t ever be sitting duck waiting for catastrophe to strike.
MSPbots’ business intelligence dashboards:
✅ Correctly gather data through automation
✅ Provide functional reports through customizable templates
✅ Enable accurate analysis through real-time tracking
Additionally, MSPbots has more assets than a popular BI platform.
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Don’t miss the opportunity to level up; take advantage of technology’s advancements and secure your MSP against avertible crises.
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