PRODUCTS
Business Intelligence
A dashboard engine with dashboards and customizable reporting around all metrics that are important to operate an MSP, with unlimited Admins, snapshots, public dashboards, dataset mashup, and calculated metrics features.
1. Unlimited Admins
2. Unlimited snapshot datasets
3. Public dashboards
4. Dataset mashup
5. Calculated metrics
6. Unlimited dashboards
7. Unlimited Scorecards
Pricing
1. PSA = $179/m
2. RMM or Accounting = $129/m
3. Others = $89/m
Check the Supported Integrations.
Services
✓ $299 onboarding fee
✓ 3 meetings onboarding program to help you get started
✓ Per service
✓ FREE migration from BrightGauge with price matching
Micro Training Bots
A uniquely new product offering for MSPs that takes business intelligence to the next level with robotic process automation to eliminate the monotonous management task of communicating processes that are not meeting business standards within their team.
The QA bots engine can provide MicroTraining via Teams Message for employees by QA their work in real-time, making it so much easier to ensure that employees are in compliance with company policy and rules.
Next Ticket Manager
An automated means to eliminate the laborious task of determining what ticket a tech should be working on. Next Ticket Manager analyzes all of your open service tickets and will deliver to each available tech the next ticket to work on based on the priorities you have established.
Pricing
✓ $40 /user/month
Services
✓ $299 onboarding fee for Next Ticket only 3 meetings.
Attendance Manager
Accurate tracking of utilization is a fundamental requirement for every MSP. Inaccurate time tracking costs MSPs thousands of dollars in billable work that never makes it to an invoice and incorrect visibility into client profitability. The Attendance Manager helps the employees increase utilization, have visibility about the presence and tickets being worked on, and also make sure you are in compliance with labor law for hourly employees.
Pricing
✓ $6 /user/month
Services
✓ FREE online onboarding training
Additional Product Details
✓ All agreements are month to month, no long-term commitment is needed
If you like MSPbots and want to save some money, you can select the annual payment plan.
✓ FREE migration for BrightGauge
If you are using one of these software and considering migrating to MSPbots, we do FREE migration for you and price match what you are paying. Why did those BrightGauge users move to MSPbots BI system?
✓ 120-day UNCONDITIONAL Money-back Guarantee
We strive for excellent customer service and product value, therefore, all products and bundles come with a 120-day UNCONDITIONAL money-back guarantee.
Within 120 days of signing up with the MSPbots paid plan, for any reason or no reason, you decided that MSPbots is not a good fit for you, and we will give you a full refund of all your money paid.
PRODUCT BUNDLES
FREE
BUNDLE
FREE
Business Intelligence
✓ Limited Read-only Dashboards
✓ Free MSP Benchmarking dashboards
Process Automation
✓ 1 bot
Next Ticket Manager
✓ 1 user
Attendance Manager
✓ 2 users
Email Support
✓ Best Effort
A LA
CARTE
Business Intelligence
✓ Start for $89/month
Process Automation
✓ $40/user/month
Next Ticket Manager
✓ $40/user/month
Attendance Manager
✓ $6/user/month
Email Support
✓ 5 days response SLA
6 meetings Onboarding Service
✓ Per service
Professional Services
✓ Per service
Annual Payment Discount
✓ 15% off
STARTUP
BUNDLE
Starts at
$700/mo
$70/mo per additional user.
Business Intelligence
✓ 4 Integrations
Process Automation
✓ 10 bots / user
Email Support
✓ 3 days response SLA
Other Inclusions
✓ Next Ticket Manager
✓ Attendance Manager
✓ Phone Support
6 meetings Onboarding Service
✓ $599
Professional Services
✓ 2 hours included.
✓ $90/hour extra
Annual Payment Discount
✓ 15% off
PROFESSIONAL
BUNDLE
Starts at
$900/mo
$90/mo per additional user.
Unlimited
✓ Business Intelligence
✓ Process Automation
Email Support
✓ 4 hours response SLA
Other Inclusions
✓ Next Ticket Manager
✓ Attendance Manager
✓ Phone Support
✓ 6 meetings Onboarding Service
Professional Services
✓ Unlimited
Annual Payment Discount
✓ 15% off
