Featured Apps
Apps designed to help MSPs work smarter, operate faster, and grow more profitably. Discover the apps we’re developing exclusively for Managed Service Providers. These apps are designed to address the real-world needs of MSPs.
Recently Launched
AI Sentiment Max
With a 5-tier sentiment model and zero setup required, it helps you easily spot client issues before they escalate.
Catch unhappy clients early with a precise 5-level sentiment engine—from Excellent to Awful—that interprets emotional tone based on real support interactions. It distinguishes praise, satisfaction, neutral updates, frustration, and critical-risk messages so your team can prioritize the right conversations faster.
AI Ticket QA(Alpha)
Your 24/7 Automated Service Manager.
Built from real MSP SOPs. Trained on real-world ticket patterns. Designed to make every engineer better, every ticket correct, and every client happier.
AI
AI Ticket Triage
routes every ticket in seconds, protecting SLAs, optimizing operations, and cutting triage costs.
Every incoming ticket is analyzed and routed within seconds of creation. No more morning backlogs. No more SLA breaches, because tickets sat unassigned for 4 hours. Your team sees correctly categorized, priority-assigned tickets the instant they hit the queue.
AI Sentiment Analysis
Improve CSAT and proactively manage client satisfaction with near real time sentiment tracking.
Tired of finding out too late when a client is unhappy?
The AI Sentiment Analysis App scans every ticket note in real time to flag negative sentiment, track satisfaction trends, and recommend next actions, so your team can act before a complaint escalates. Built for MSPs using ConnectWise and Autotask.
Business Intelligence
Agreement Profitability
monitor agreement health, surface margin leaks, and enable data driven decision making across your service business.
The MSPbots Agreement Profitability App combines comprehensive dashboards with near real-time margin insights, helping you track profit trends, identify high-cost contracts, and address labor inefficiencies before they impact your bottom line.
TruPeer Smart Numbers
Streamline reporting. Eliminate manual prep. Improve accuracy across your MSP.
Say goodbye to long meetings, spreadsheet chaos, and manual data pulls.
The TruPeer Smart Numbers App automates your dashboards and reporting by integrating directly with your PSA, RMM, and accounting tools-, giving you near real time visibility into service delivery, finance, and operations with zero manual effort.
See MSPbots in Action
Explore how MSPbots Featured Apps can streamline your operations and deliver real ROI
