Blog

"Is there an easier way to monitor KPIs without constant manual uploads?" As a Technology Marketing Toolkit App user, you’ve probably pondered this question as you and your team attend to the monthly task of updating your Producers Club members’ KPIs.   While this benchmarking feature has been immensely helpful,...

Cyber threats loom large. Remember how news of attacks this year rattled the global community? Enterprises of all sizes fell victim to a vulnerability and were mercilessly exploited by hackers. The scale of the attacks impacted innumerable individuals, thrusting the importance of cyber security into the spotlight. The virtual landscape...

Welcome to the world of MSPbots smart alerts, where process automation and bots come together to increase efficiency and ensure seamless operations. As an MSP manager, you shoulder many responsibilities to ensure your team successfully meets goals. Taking a break, especially during the summer, might seem like an impossible luxury...

We are thrilled to announce that MSPbots now integrates with Slack. This innovative integration blends the power of MSPbots and Slack, a widely-known collaboration tool that's appreciated for its flexibility. Now, your team can enjoy Slack's flexible communication and collaboration features such as real-time chat, file sharing, voice calls, and...

  Data-driven decision making has become increasingly important, especially for IT Managed Service Providers (MSPs). As decision-makers, your choices must drive consistency and continual growth. When you realize the value of data and see how best to utilize it, data allows you to generate revenue and reduce business costs–but only...

First of all, congratulations on taking the next step toward MSP success! As a process automation and business intelligence platform, we at MSPbots will make sure that you get the most out of our tools so that you can make data-driven decisions faster.   This blog is going to equip you...

A company's culture is crucial in determining its identity and shaping all facets of its operations. When your technicians feel micromanaged, they’re unable to thrive in their work environment and they become less motivated to conduct their duties to the best of their abilities.   However, there is a way...

You know when you have an interest you want to pursue, and you scour the internet for Reddit threads or even Discord groups to find a community dedicated to that interest?   MSP peer groups are essentially the same thing! Apart from having like-minded people in the same industry, participating...

If you're not leveraging business intelligence (BI) for your MSP in 2023, you're missing out on the opportunity to elevate your operations and gain a competitive edge.  Not taking advantage of BI means you are operating in the dark, relying on intuition rather than data-driven insights to guide your business...

We are thrilled to announce that MSPbots now seamlessly integrates with SentinelOne, an industry leader in endpoint protection and automated threat remediation. With SentinelOne’s machine learning capabilities and security automation, we're taking a step forward in helping our users simplify and bolster their security operations.    Through this new integration,...

It’s ready! MSPbots NextTicket Manager now integrates with IT Service Management platform, Halo PSA!  Marking a milestone in transforming ticket management for MSPs, this integration combines the capabilities of two powerful tools to provide a seamless and efficient solution.     How NextTicket Manager x Halo PSA Can Help You  Optimized...

Managing finances is a demanding, time-consuming task. With limited time, incomplete information, and insufficient systems in place, tracking finances can often take a backseat. However, the importance of financial tracking should not be underestimated. It provides vital insights into your business’s financial health, helps identify and address issues early on,...

Is your MSP looking to upgrade your attendance management?   Then look no further, MSPbots Attendance App is the ideal software that you need, as it is a solution designed to automate attendance management, enabling you to optimize your time, gain valuable insights into productivity, and experience a more convenient...

It takes a lot of repetitive work to run an MSP: you’ve got categorizing and assigning tickets, collecting data, generating reports, keeping software and systems up to date—you name it.   Managing all these areas is a feat and you can bend over backward to maintain them, especially as your business...

As Managed Service Providers (MSPs) strive to deliver streamlined and efficient services, the integration of powerful tools like MSPbots and N-able Passportal has become increasingly important. MSPbots is a data-driven process automation solution designed specifically for MSPs. Its aim is to streamline operations, reduce manual workload, and enhance service delivery....

Alert fatigue is detrimental for your MSP. It negatively affects your employees and their quality of work, which then snowballs into a much bigger problem for your business.   A technician in an MSP experiencing alert fatigue looks a lot like this:  Ding! A pop up appears, asking if they’re...

What does it mean to establish a data-driven culture for MSPs?   Let’s backtrack to the beginning. When starting your MSP, you would generally need to: (1) Be experts at your services (2) Invest in software tools that will help you run your business (3) Put yourself out there and acquire...

Hey, MSPs! Fasten your seatbelts and get ready for a wild ride because MSPbots is heading to MSPGeek Con in Orlando, Florida, from May 21-23! We can't wait to have fun with you all and chew over best practices and ways to foster success.  Sign With Us and Get One Month...

Has your MSP ever felt like it’s drowning in a sea of financial transactions? Your team spends hours sifting through data, trying to categorize everything manually. But with MSPbots Accounting Mapping feature, you can streamline your financial reporting process and finally come up for air.    Why use Accounting Mapping? ...

  Does it feel like you’re constantly checking in with your technicians, making sure they’re on the ball? Instead of spending countless hours a week having to micromanage your team’s progress, let our bots help implement your standards!   At MSPbots, we found that there are more efficient ways to...