Automatically Dispatch a Client’s Ticket with NextTicket
Assign high priority tickets with a customized points system
Dispatch the Right Ticket the First Time with NextTicket
Dispatch Tickets Efficiently to Expedite Growth
Speed Up Ticket Resolution
Worry-Free Dispatch: NextTicket’s accurate and rapid dispatching means technicians resolve high priority issues in a timely manner.
Track and Improve Productivity
Effective customer support doesn’t end with ticket dispatch. Automation creates opportunity to track productivity, improve operations, and exceed expectations to keep clients happy.
Easy For All Levels
Not a coder? No problem. Set up priority rules with a no-code, user-friendly interface to make optimization easy for anyone.
Get Your Time Back
NextTicket sets you up for success. Its accuracy and speed expedite dispatch and ticket resolutions, shorten training periods, and streamline coaching. This leaves more time for new projects and strategic development.
Improve Your Scoring
Make data-driven decisions to improve your priority scoring for ticket dispatch and resolutions while exceeding client expectations.
Business Intelligence Meets Process Automation
MSPbots allows for data-driven decision making and a no-code, low-code bot-driven process automation for more than 30 integrations. It is the best MSP-focused dashboard platform in the market.
Transforming MSPs
Using Data-Driven Process Automation
 | Create more datasets using thousands of pre-built dashboards and widgets through seamless integration with popular PSAs. |
 | Make all the difference to your clients by delivering actionable data through micro-trained bots to key people in the organization. |
 | Receive accurate and rapid ticket assignment based on pre-identified critical factors and improve processes to save 80% of a dispatcher’s time. |
 | Do away with inaccurate and inefficient monitoring through the Attendance App that provides insights on productivity and late time entries. |
Get more value from your favorite business tools by integrating MSPbots
Autotask
ConnectWise Automate
ConnectWise Manage
Our clients love us—here’s what they have to say.
Grow Your Business With MSPbots Today
Maximize efficiency, boost productivity, and keep clients happy with data-driven process automation tailored to streamline MSP’s business processes.
Discover how BI + PA can help grow your MSP