Client Testimonials
See What Our Clients Have To Say
Our clients share how MSPbots has been crucial in overcoming IT challenges, making operations smoother, and boosting efficiency.
Their stories reflect our commitment to exceptional customer service and tech support. Here at MSPbots, we’re happy to bring you closer to your goals!
Daniel has done a great job of resourcing this initiative!
Lisa Niekamp-Urwin
Tomorrow's Technology Today
A Reporting Platform Built For MSP Growth
Christopher Calamari
Coretechs
“MSPbots enabled us to see where, as an MSP, we were failing in certain areas. A lot of the data we are now acting upon MSPbots wasn’t available with BrightGauge, because their reporting capability wasn’t as robust.”
Michael Mollica
Two River Tech
“We could not do without it!”
Timothy Clarkson
Oxygen IT
“It seems that things are fairly solid and what we got MSPbots for specifically has been fulfilled and at a better price point than BrightGauge. We’re very pleased overall!”
Sean Pennington
Solomon IT
With MSPbots, you could do all sorts of statements and conditions. We just couldn’t get all that information to pull inside of BrightGauge, but with MSPbots, we could really narrow it down quite easily.
Jeff Lehman
Expedient Technology Solutions
“[NextTicket Manager] our help desk has that worked into their process and that’s how they figure out who’s doing what and not cherry-picking tickets.”
Victor Moroz
Xperteks Computer Consultancy
“The real value is NextTicket… we couldn’t find another vendor to do that. It’s the NextTicket system that really distinguishes you [MSPbots].”
Stewart Garzarelli
Agiliti (IITCI)
“The bots are convenient. The reporting is granular and good, and I like the freedom that it provides.”
Director of Operations
Netready IT
They were able to take everything that we already had in BrightGauge and just move it over to MSPbots. That was really helpful.
Mark Luna
Excellent Networks
Exceptional Technology matched with Unparalleled Service!
“It’s reassuring to know that the team is constantly improving the platform by adding new integrations, and I’m glad they’re now publishing release notes so we can easily keep track of what’s changing. Overall, I’m delighted with the platform and appreciate the team’s efforts to improve it.”
Mauro Cretari
Automation Freak | CIO Landing
“Happy with support response time and resolution time.”
Jordan R.
“Very pleased with support when we ask for a new widget, and how quickly they get them done.”
Ricky Herndon
Cybertools, Inc.
“Working with Daniel and the team has been fantastic!”
Jim De Vico
Consilien LLC
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