You have high business acumen that enables you to put forward great ideas for both business and product development. You recognize the insatiable need to continuously seek for opportunities to innovate. As a part of the leadership team, you will identify key strategies that would help boost the company’s profitability
- Current job opening is for US-based only
- Company: MSPbots (https://mspbots.ai/)
- Work Hours and Schedule: Semi-flexible, 8 AM – 5 PM CDT, Fixed rest days (Sat-Sun)
- Work Duration: Permanent/Full-time
Key Responsibilities:
- Work with product managers, development team to build the bots/reports that help MSP (Managed Service Providers) service managers to automate their day-to-day tasks
- Write the product requirement, review the final product to ensure it is designed as planned
- Prepare budget based on scope of work and resource requirement, and track project costs in order to meet budget
Requirements and Skills:
- Minimum 3 years of job experience as a Product Manager with a proven track record within enterprise software or SaaS is required
- Background in ConnectWise and other MSP (Managed Service Provider) management software (Autotask, ServiceNow, etc) is required
- In-depth knowledge and proficiency in prototyping, iterative development, and Agile principles
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Strong familiarity with customer service standards and processes
- Working knowledge with project management software, databases, and tools
- Willing to work outside of agreed scheduled office hours to attend on meetings/huddles, if necessary
- Must have his/her own work-from-home equipment (computer/laptop, webcam, headset, and wired internet connection)
Be a part of the MSPbots family...
