You are a focused, detail-oriented, and creative Technical Writer that has a knack of simplifying business and technical product information into high-quality, educational documentation that contributes to the overall success of our product adoption. You will join a team of talented writers who work collaboratively with developers, quality engineers, product managers, usability experts, and marketers to increase user adoption and make our products easier to use.  
- Company: MSPbots
- Work Hours and Schedule: Semi-flexible, 8 AM – 5 PM CDT (9 PM- 6 AM PHT), Fixed rest days (Sat-Sun)
- Work Duration: Long-term
Key Responsibilities:
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
Requirements and Skills:
- Proven working experience in technical writing of software documentation
- Ability to deliver high quality documentation paying attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Excellent written skills in English
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC and software development
- University degree in Computer Science, Engineering or equivalent preferred
What’s in it for you?  
- Permanent full-time remote work
- HMO (reimbursement for $100/mo)
- Life Insurance (reimbursement for $20/mo)
- Reimbursement for Dental: $240 and Vision: $48 per year
- 15 PTO credits in a year (if unused, convertible to cash!)
- Retirement Benefit (starts at 5 years of service)
- Training/Development courses (reimbursement for up to $30)
- US Holiday Pay
Be a part of the MSPbots family...
