MSPbots and OpenAI for Ticket Sentiment Analysis

MSPbots and OpenAI for Ticket Sentiment Analysis

13Oct

  Did you know? A study by Forrester revealed that businesses using sentiment analysis for enhancing their IT support have seen an impressive 20% drop in customer support ticket volumes. Imagine the transformative impact that could have on your operations!  Bringing this vision into reality, MSPbots’ integration with OpenAI now includes Ticket Sentiment Analysis Bot and Dashboard!  Presently available for …

graphic showing the MSPbots and ChatGPT logo to signify integration of the two softwares

ChatGPT integration with MSPbots: Harnessing the Power of AI

08Mar

MSPbots is an innovative platform that has been created to empower managed service providers (MSPs) to better serve their clients. The platform integrates a wide range of cutting-edge tools and technologies, and now, it is set to release its latest feature – ChatGPT integration. This integration will allow users to use ChatGPT within Microsoft Teams and release a Chrome plugin …