The holiday season is here! While it’s a time of festive cheer, it’s also a period of heightened demands and operational challenges. As your team navigates through this bustling season, client support must continue to be efficient and uninterrupted. This is where MSPbots comes into play, offering automation for ConnectWise Manage users.  MSPbots’ powerful bots are the key to …
The award-winning human resource platform Bamboo HR is now integrated with MSPbots. When your company grows, your human resources team is the key to harmony and flow in every workplace. HR efficiency plays a significant role in the growth of a company and Bamboo HR has provided support and services that gives HR ahead start to the finish line. MSPbots …
The launch of our new integration is something we are eager to announce. MSPbots now integrates with IT Glue, a highly regarded IT documentation tool created to help you increase your organization’s effectiveness, transparency, and consistency. Documentation and information management are essential to boosting efficiency in many facets of a company. IT Glue assists MSPs with readily accessing documents across …
Improve your ticketing system and raise tech productivity with bots for ConnectWise Manage. Â An MSP handles countless daily issues, including account management, access issues, hardware issues, and other IT requests. With all of this to juggle, an MSP’s help desk system needs more than just bare-bones IT ticketing software. Even more, when technicians perform various management duties, which can …
Great news Syncro Users! MSPbots now integrates with Syncro! This integration is especially exciting because it includes a lot of reporting and process automation, which will save you hours of time and allow you to focus more on growing your business. MSPbots and Syncro are both driven by the desire to make MSPs’ lives easier. With MSPbots’ dedicated pre-built dashboards …
Relentless automation—one of the four things that ConnectWise CEO Jason Magee emphasized in his keynote presentation at IT Nation Connect in Orlando, Florida, on November 9-11, 2022. The three-day conference was jam-packed with events and activities attended by over 4000 registered participants. The event was an opportunity to see where the future of tech is headed and to learn …
Recently, many MSPs have been concerned about reaching higher utilization rates. Most of the time, there isn’t a high-level report that describes how teams and individuals are using their time within the company. It can be challenging to figure out how to increase the productivity of employees without increasing costs. Increasing personnel utilization rates or improving service effectiveness inside your …