There are several metrics important to MSPs, if you’re monitoring a handful of them and incorporating ways to improve your performance, then good for you! What if there was a better way? Why not level up further by aiming for a higher MSP CSAT score through integrating a revolutionary automated system into your ticket dispatching? MSPbots Next Ticket is an …
Highlights: Improved UI to show the widgets that are modified by a user. Successfully integrated Smileback integration. Improved client health bot to capture the needs of the end-user. Continuous improvement on the data synchronization and performance of the application. Additional features have been added to the installation process of MSPbots to improve user experience. User interface improvements for the Bot …
Highlights: Created a notification popup for integration errors in MSPbots App. Added improvements in checking created rules for Next Ticket. Graphical user interface improvements for Widgets to be consistent with other windows. DATTO integration is now available on the MSPbots App. Improved synchronization of integrated apps. Improved the user experience by modifying the position of the buttons to be readily …