In today’s competitive digital world, MSPs want to continuously improve to keep their clients satisfied and stay competitive in the current market. MSPs have binding agreements with clients through managed services contracts with a list of services the MSP must deliver, including prices, duration, and service-level agreements (SLAs). When focusing on the big picture and not the fine print, businesses …
What makes operating an MSP both necessary and a tad daunting is that your clients rely on you to help them. If you’re not able to, you’re not just bringing your own MSP down—you are putting the client’s operations at risk.   If Fight Club had seven rules, MSPs have two: act quickly and deliver quality service.  We at MSPbots are …
Exciting news: MSPbots now integrates with the popular customer feedback system, Simplesat! With the most recent MSPbots integration, you can now access dashboards to find out which businesses have low customer satisfaction, read both positive and negative comments, and act quickly on any concerns that need to be resolved. After the hard work is done, you can look to the …
In today’s highly competitive environment, each managed service provider (MSP) must not only maintain but boost its operational efficiency. Being efficient is the key to expanding your business, improving client satisfaction, and achieving financial success.  With these benefits in mind, we at MSPbots created new features that will enable ConnectWise or Autotask users to track their overall productivity and serviceability.   …
Is your server acting up for the hundredth time? Quick resolutions are a must for your machine, server, or performance in fast-paced industries where speed and precision are key. For Datto RMM users, improve visibility and efficiency with brand-new MSPbots dashboards. Ensure your devices and servers are in tiptop shape with the Machine Monitoring and Alert Statistics dashboards. Quick Resolutions …