MSPbots Now Integrates With Simplesat
Exciting news: MSPbots now integrates with the popular customer feedback system, Simplesat!
With the most recent MSPbots integration, you can now access dashboards to find out which businesses have low customer satisfaction, read both positive and negative comments, and act quickly on any concerns that need to be resolved. After the hard work is done, you can look to the dashboard to identify your team’s top performers and reward their stellar efforts.
Simplesat CSAT Dashboard
The Simplesat CSAT dashboard allows you to view the overall CSAT score and its breakdown by team member, company, sentiment, and time.
Simplesat NPS Dashboard
Check the overall NPS score for each team member, business, sentiment, and time with the Simplesat NPS dashboard.
Simplesat CSAT Last 90 Days
You can access CSAT metrics to study various time periods, unfavorable feedback, or read representative comments of your customer base.
Is the Simplesat integration something you can use to maximize your MSP? Have any other requirements in mind you think we can handle? We can customize for you. Create a free account or schedule a one-on-one demo today to see how MSPbots can boost your business.