Combat Micromanaging with NextTicket Manager

A company’s culture is crucial in determining its identity and shaping all facets of its operations. When your technicians feel micromanaged, they’re unable to thrive in their work environment and they become less motivated to conduct their duties to the best of their abilities.   However, there is a way to shift the perspective when it comes to alerting your …

Release Notes 1.86

Release Notes 1.86

  As we continuously seek innovative solutions to drive operational efficiency, improve collaboration, and increase revenue, we’re excited to share MSPbots Release Notes 1.86! We’ll dive into the updates that make MSPbots the go-to platform!      Enhanced Role Management for Widgets    We’re taking user access and permission settings to a new level with the addition of the Asset Scope …

The Power of Peer Groups for MSPs

The Power of Peer Groups for MSPs

You know when you have an interest you want to pursue, and you scour the internet for Reddit threads or even Discord groups to find a community dedicated to that interest?   MSP peer groups are essentially the same thing! Apart from having like-minded people in the same industry, participating in peer groups brings a great deal of benefits to your business. …

Business Intelligence Platforms for MSPs

Business Intelligence Platforms for MSPs

If you’re not leveraging business intelligence (BI) for your MSP in 2023, you’re missing out on the opportunity to elevate your operations and gain a competitive edge.  Not taking advantage of BI means you are operating in the dark, relying on intuition rather than data-driven insights to guide your business strategies. It also means that you will get left behind.  …

Release Notes 1.85

Release Notes 1.85

At MSPbots we’re all about enhancing user engagement and motivation, that’s why we’ve got more display options for you in Release Notes 1.85!  Who doesn’t love having a visually pleasing and customized interface, anyway?  Let’s walk through the five key features of this update 🚶🏼.    Cybersecurity Ace with SentinelOne  Endpoint security is a no-brainer essential; you’ve got to be …

MSPbots Integrates with SentinelOne for Advanced Endpoint Protection and Threat Remediation

MSPbots Integrates with SentinelOne for Advanced Endpoint Protection and Threat Remediation

We are thrilled to announce that MSPbots now seamlessly integrates with SentinelOne, an industry leader in endpoint protection and automated threat remediation. With SentinelOne’s machine learning capabilities and security automation, we’re taking a step forward in helping our users simplify and bolster their security operations.    Through this new integration, we’re opening up a realm of possibilities for enhancing your …

Optimize Workflows with the NextTicket Manager & Halo PSA Integration

It’s ready! MSPbots NextTicket Manager now integrates with IT Service Management platform, Halo PSA!  Marking a milestone in transforming ticket management for MSPs, this integration combines the capabilities of two powerful tools to provide a seamless and efficient solution.     How NextTicket Manager x Halo PSA Can Help You  Optimized ticket management is key to succeeding as an MSP business.  …

Unlock Your Potential With the MSP Finance Team Financial Forecasting App

Unlock Your Potential With the MSP Finance Team Financial Forecasting App

Managing finances is a demanding, time-consuming task. With limited time, incomplete information, and insufficient systems in place, tracking finances can often take a backseat. However, the importance of financial tracking should not be underestimated. It provides vital insights into your business’s financial health, helps identify and address issues early on, ensures compliance with regulations, and even attracts potential investors. That’s …