Improved Customization Experience

Release Notes 1.75-1.76

Enabling App Modifications According to Your Preferences 

 

Release Notes 1.75-1.76 brings you a couple of minor tweaks in the MSPbots’ apps for an improved customization experience! 

 

 NextTicket Manager

Selecting Columns to Display 

Sometimes, you don’t need to have constant tabs on every detail in the tickets you receive—just the ones that matter. In this update, you can add and remove columns of your tickets’ details in NextTicket Manager. 

Viewing your tickets now made more convenient! 

 

Bots Customization Experience

Adding & Hiding Message Footer 

Keeping messages clear and concise lessens the time it takes for comprehension. When you don’t want to distract yourself and your technicians from any extra text in the bot notifications, you can now edit how your alert bots display text and either add or hide the message footer. 

This allows more time for higher-level tasks! 

Adding Tables  

Have more versatility in the elements that you insert into your bot notifications with its newest addition: tables! An example of an improved customization experience? Being able to adjust cell properties and manipulate your tables however you like.  

 

Dashboards 

Better Data Snapshots 

Taking snapshots of your dashboards shouldn’t be a hassle! When converting your dashboard data into PDF files, the app will automatically display all your data in a more comprehensible format of rows and columns. 

 

 

Want to see more features added to the MSPbots apps? Let us know at support@mspbots.ai. 

Begin your MSPbots journey today, experience improved customization! Sign up or book a demo with us 

 

To get updates, follow us on our social media channels. 

 

 

 


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